Last updated: October 2025

At Shanaira, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

  1. Information We Collect

We may collect the following information:
• Name, email address, and contact number
• Shipping and billing addresses
• Payment information (processed securely via our payment partners)
• Browsing data such as IP address and cookies

  1. How We Use Your Information

We use your information to:
• Process and fulfill your orders
• Communicate about your order status or customer support
• Improve our products, services, and website experience
• Send promotional offers or newsletters (only if you opt-in)

  1. Data Protection

We take reasonable steps to protect your data against unauthorized access, alteration, or disclosure. Payment information is handled only through secure and verified gateways.

  1. Sharing of Information

We do not sell or rent your personal data. We may share necessary information only with trusted service providers (such as courier or payment partners) to complete your order.

  1. Cookies

Cookies help us improve your browsing experience. You can disable cookies in your browser settings, but some features of the site may not work properly.

  1. Your Rights

You may request correction or deletion of your personal data by contacting us at info@shanaira.com.

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📜 Terms & Conditions

  1. Introduction

Welcome to Shanaira. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before placing any orders.

  1. Products

All products are described and photographed as accurately as possible. However, slight variations in color or texture may occur due to screen settings or fabric differences.

  1. Orders & Payments
    • Orders are confirmed once full payment is received.
    • We reserve the right to cancel any order due to stock unavailability or payment verification issues.
    • Prices may change without prior notice.
  2. Shipping

Delivery timelines depend on your location and courier availability. We aim to dispatch within 3–5 working days after order confirmation.

  1. Intellectual Property

All content, images, and designs on this website are property of Shanaira. Reproduction or use without permission is strictly prohibited.

  1. Limitation of Liability

We are not responsible for delays, damages, or losses caused by courier companies or events beyond our control.

  1. Contact

For questions or assistance, email us at info@shanaira.com or WhatsApp ‪+92 346 0059922‬.