INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is the inspiration behind the Noor-é-Sard collection?

The Noor-é-Sard Collection is inspired by the serene elegance of winter — soft tones, luxurious textures, and timeless patterns that celebrate femininity and warmth. Each piece is crafted with Bana Dora winter linen to bring comfort and style together.

Are all suits stitched or unstitched?

All articles in the Noor-é-Sard Collection are stitched 3-piece suits, ready to wear and designed for a perfect fit in Small, Medium, and Large sizes. Each outfit is carefully tailored to maintain premium quality and comfort.

How can I place an order?

You can place your order directly on our website by adding your favorite outfit to the cart and checking out securely.
Alternatively, you can also order through WhatsApp by clicking “Buy on WhatsApp” available on each product page.

 

What is your delivery time?

Orders within Pakistan are delivered within 3–5 working days after confirmation.
For international orders, delivery takes 7–10 working days, depending on location.

Do you offer returns or exchanges?

Yes, we offer exchanges on damaged or incorrect items within 3 days of delivery.
Please ensure the product is unused and in original packaging. For support, reach us via WhatsApp or email at info@shanaira.com

 

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